๐Ÿค– 50+ Platforms Reviewed โ€ข December 2025

Build chatbots in minutes. No code required.

Compare pricing, features, and free trials for every major chatbot platform. Find the perfect fit for your business.

50+
Platforms reviewed
12
Free trials available
$15B+
Market size 2025
All Platforms Free Plans Marketing Customer Support WhatsApp Open Source

Marketing & Sales Bots

Chatfuel

Chatfuel

Chatfuel

โ˜…โ˜…โ˜…โ˜…โ˜† 4.5

Official Meta partner for Messenger, Instagram, and WhatsApp. Get the verified green badge on WhatsApp. Flow builder + AI. Great for ecommerce with Shopify integration.

Meta Partner Green Badge AI Responses Shopify
๐Ÿ“ธ ๐Ÿ“˜ ๐Ÿ’š
Starting at $14.99/mo โœ“ Free trial available
Landbot

Landbot

Landbot.io

โ˜…โ˜…โ˜…โ˜…โ˜† 4.6

Beautiful conversational landing pages. Turn any webpage into an interactive chat experience. No-code, gorgeous templates. Best for lead gen and qualification.

Conversational Forms Lead Qualification Templates Integrations
๐ŸŒ ๐Ÿ’š ๐Ÿ“˜
Starting at $40/mo โœ“ Free sandbox available

Customer Support Bots

Tidio

Tidio

Tidio

โ˜…โ˜…โ˜…โ˜…โ˜† 4.7

Live chat + AI chatbot combo. Lyro AI handles up to 70% of customer queries automatically. Seamless human handoff. Built for Shopify, WordPress, Wix.

Live Chat + Bot Lyro AI Human Handoff Ecommerce
๐ŸŒ ๐Ÿ“ง ๐Ÿ“˜ ๐Ÿ“ธ
Starting at $29/mo โœ“ Free plan: 50 conversations/mo
YourGPT

YourGPT

YourGPT AI

โ˜…โ˜…โ˜…โ˜…โ˜† 4.6

No-code AI agent builder for support, sales, and onboarding. 100+ languages, omnichannel. WhatsApp, Messenger, Instagram, Telegram, Slack. Fast setup.

No-Code Builder 100+ Languages Omnichannel Custom Training
๐Ÿ’š ๐Ÿ“˜ ๐Ÿ“ธ โœˆ๏ธ
Starting at $19/mo โœ“ Free trial available

Enterprise & Developer Platforms

Botpress

Botpress

Botpress Inc.

โ˜…โ˜…โ˜…โ˜…โ˜… 4.8

Open-source chatbot platform trusted by 750K+ bots. Visual builder + code flexibility. Knowledge base training, image recognition, 100+ integrations. Active Discord community.

Open Source Visual + Code 100+ Integrations Self-Hostable
๐ŸŒ ๐Ÿ’š โœˆ๏ธ ๐Ÿ’ผ
Starting at $89/mo โœ“ Free plan available
UChat

UChat

UChat

โ˜…โ˜…โ˜…โ˜…โ˜† 4.5

10+ channels from one bot. WhatsApp, Telegram, Instagram, Facebook, SMS, voice, and more. White-label available. Great for agencies. Built-in marketing + support features.

10+ Channels White Label Agency Ready Live Chat
๐Ÿ’š โœˆ๏ธ ๐Ÿ“ธ ๐Ÿ“˜ ๐Ÿ“ฑ
Starting at $15/mo โœ“ Free plan available
Rasa

Rasa

Rasa Technologies

โ˜…โ˜…โ˜…โ˜…โ˜† 4.4

Open-source framework for custom conversational AI. Full control, host on-premise or private cloud. Used by Deutsche Telekom, Adobe. Requires technical expertise.

Open Source On-Premise Full Control Enterprise
๐ŸŒ ๐Ÿ’ฌ ๐Ÿ”ง
Starting at Free (OSS) Enterprise pricing available
Intercom

Intercom

Intercom Inc.

โ˜…โ˜…โ˜…โ˜…โ˜… 4.7

All-in-one customer service platform with AI chatbots, live chat, and help center. Used by 25,000+ businesses including Atlassian, Amazon. Best for product-led growth companies.

AI Bots + Live Chat Help Center Product Tours CRM Integration
๐ŸŒ ๐Ÿ“ฑ ๐Ÿ“ง
Starting at $74/mo โœ“ 14-day free trial
Drift

Drift

Drift

โ˜…โ˜…โ˜…โ˜…โ˜† 4.4

Conversational marketing and sales platform. Real-time chat, AI-powered chatbots, meeting scheduling. Used by 5,000+ companies. Best for B2B sales teams.

Conversational Sales Lead Routing Meeting Scheduler Salesforce Integration
๐ŸŒ ๐Ÿ“ง
Starting at $2,500/mo Enterprise pricing
Zendesk

Zendesk Chat

Zendesk

โ˜…โ˜…โ˜…โ˜…โ˜† 4.3

Part of Zendesk Suite - live chat, AI chatbots, and messaging. Integrates with Zendesk Support for complete customer service. Used by 100,000+ businesses.

Live Chat AI Bots Ticketing Integration Analytics
๐ŸŒ ๐Ÿ“ฑ ๐Ÿ“ง
Starting at $55/mo โœ“ 14-day free trial
LiveChat

LiveChat

LiveChat Inc.

โ˜…โ˜…โ˜…โ˜…โ˜… 4.6

Simple, fast live chat with AI chatbots. 200+ integrations including Shopify, WordPress, HubSpot. Great for e-commerce and support teams. Used by 38,000+ companies.

Live Chat Chat Automation File Sharing Visitor Tracking
๐ŸŒ ๐Ÿ“ฑ
Starting at $20/mo โœ“ 14-day free trial
Crisp

Crisp

Crisp IM

โ˜…โ˜…โ˜…โ˜…โ˜† 4.5

Beautiful live chat with shared inbox, chatbots, knowledge base, and campaigns. Multi-channel messaging (email, SMS, WhatsApp). Forever free plan available.

Shared Inbox Chatbots Knowledge Base Multi-Channel
๐ŸŒ ๐Ÿ“ง ๐Ÿ’š ๐Ÿ“ฑ
Starting at Free โœ“ Forever free plan
HubSpot

HubSpot Chat

HubSpot

โ˜…โ˜…โ˜…โ˜…โ˜… 4.5

Free live chat and chatbots built into HubSpot CRM. Meeting scheduler, email capture, conversation routing. Perfect if you're already using HubSpot.

CRM Integration Meeting Scheduler Email Capture Contact Timeline
๐ŸŒ ๐Ÿ“ง
Starting at Free โœ“ Free forever with CRM
Tawk.to

Tawk.to

Tawk.to

โ˜…โ˜…โ˜…โ˜…โ˜† 4.5

100% free live chat software. Unlimited agents, unlimited chats, forever free. Monitor visitors in real-time. Used by 7M+ websites. No credit card required.

100% Free Unlimited Agents Visitor Monitoring
Freeโœ“ Forever free
Freshchat

Freshchat

Freshworks

โ˜…โ˜…โ˜…โ˜…โ˜† 4.4

Modern messaging software for sales and support teams. AI chatbots, omnichannel messaging, team inbox. Part of Freshworks suite. 60,000+ businesses.

Omnichannel AI Bots Team Inbox
$15/moโœ“ Free plan available
Olark

Olark

Olark Inc.

โ˜…โ˜…โ˜…โ˜…โ˜† 4.3

Simple live chat for small businesses. Easy setup, real-time chat, detailed reporting. 100+ integrations. Great for teams that want simplicity.

Simple Setup Real-time Chat Reporting
$29/moโœ“ 14-day trial
Gorgias

Gorgias

Gorgias Inc.

โ˜…โ˜…โ˜…โ˜…โ˜… 4.7

Helpdesk built for e-commerce. Deep Shopify integration, automation, live chat, email, SMS. Used by 13,000+ merchants. Specifically designed for online stores.

E-commerce Focus Shopify Native Order Management
$60/moโœ“ 7-day trial
Help Scout

Help Scout

Help Scout

โ˜…โ˜…โ˜…โ˜…โ˜… 4.6

Customer service platform with shared inbox, live chat (Beacon), and knowledge base. Simple, human interface. Used by 12,000+ companies. Great for growing teams.

Shared Inbox Beacon Widget Knowledge Base
$20/user/moโœ“ 15-day trial
Ada

Ada

Ada

โ˜…โ˜…โ˜…โ˜…โ˜… 4.6

AI-first customer service automation platform. No-code bot builder, 100+ languages, enterprise-grade. Used by Zoom, Verizon, Shopify. Best for enterprise.

AI-First 100+ Languages Enterprise
CustomEnterprise pricing
Kustomer

Kustomer

Kustomer

โ˜…โ˜…โ˜…โ˜…โ˜† 4.3

CRM-powered customer service platform. Unified customer view, omnichannel, AI assistance. Owned by Meta. Best for brands needing deep CRM.

Unified CRM Omnichannel AI-Powered
$89/user/moCustom pricing
JivoChat

JivoChat

JivoChat

โ˜…โ˜…โ˜…โ˜…โ˜† 4.5

All-in-one business messenger. Live chat, phone, email, social media in one app. CRM included. Used by 290,000+ businesses. Forever free plan.

All-in-One Phone Integration Built-in CRM
Freeโœ“ Free plan available
Acquire

Acquire

Acquire

โ˜…โ˜…โ˜…โ˜…โ˜† 4.4

Digital customer engagement platform. Live chat, co-browsing, video/voice calls, chatbots. Unified platform for complex support. Enterprise-grade.

Co-browsing Video Calls Screen Share
$500/moCustom pricing
Userlike

Userlike

Userlike

โ˜…โ˜…โ˜…โ˜…โ˜† 4.5

German live chat & messaging platform. GDPR-compliant, website messenger, WhatsApp Business integration. Great for EU companies. 1M+ chats daily.

GDPR Compliant WhatsApp Business EU-hosted
$90/moโœ“ Free plan available
Chatra

Chatra

Chatra

โ˜…โ˜…โ˜…โ˜…โ˜† 4.6

Simple live chat with bots. Offline messaging, typing insights, targeted chats. Clean interface, easy setup. Great for small teams and freelancers.

Typing Insights Offline Messages Simple Interface
$17/moโœ“ Free plan available
Comm100

Comm100

Comm100

โ˜…โ˜…โ˜…โ˜…โ˜† 4.4

Enterprise omnichannel platform. Live chat, ticketing, bots, knowledge base. Used by government, education, enterprise. Strong security & compliance.

Omnichannel Enterprise Security Compliance
$31/agent/moโœ“ 30-day trial
LiveAgent

LiveAgent

QualityUnit

โ˜…โ˜…โ˜…โ˜…โ˜… 4.7

All-in-one help desk. Live chat, ticketing, call center, knowledge base. 200+ integrations. Used by BMW, Huawei, Forbes. Great value for money.

All-in-One Call Center 200+ Integrations
$15/agent/moโœ“ 30-day trial
Zoho SalesIQ

Zoho SalesIQ

Zoho

โ˜…โ˜…โ˜…โ˜…โ˜† 4.3

Live chat for sales and support. Visitor tracking, lead scoring, chatbots. Integrates with Zoho CRM. Part of Zoho ecosystem. Free for 2 operators.

Visitor Tracking Lead Scoring Zoho Integration
Freeโœ“ Free for 2 operators
Smartsupp

Smartsupp

Smartsupp

โ˜…โ˜…โ˜…โ˜…โ˜† 4.4

Live chat with video recordings. See what visitors do on your site, chat with them, convert more. Used by 100,000+ websites. Unique video recording feature.

Video Recordings Live Chat Visitor Analytics
Freeโœ“ Free plan available
Pure Chat

Pure Chat

Pure Chat

โ˜…โ˜…โ˜…โ˜…โ˜† 4.5

Simple live chat for small businesses. Unlimited chats, mobile apps, customizable widget. Forever free for 3 users. No complex features, just chat.

Simple Unlimited Chats Mobile Apps
Freeโœ“ Free for 3 users
Respond.io

Respond.io

Respond.io

โ˜…โ˜…โ˜…โ˜…โ˜… 4.6

Omnichannel messaging platform. WhatsApp Business API, Instagram, Telegram, LINE, all in one inbox. Best for messaging-first support.

WhatsApp API Omnichannel Automation
$79/moโœ“ 7-day trial
ClickDesk

ClickDesk

ClickDesk

โ˜…โ˜…โ˜…โ˜…โ˜† 4.2

Live support with voice & video chat. Social media integration, helpdesk, knowledge base. Affordable pricing. Good for agencies and support teams.

Voice Chat Video Chat Social Integration
$15/agent/moโœ“ Free plan available
ProProfs Chat

ProProfs Chat

ProProfs

โ˜…โ˜…โ˜…โ˜…โ˜† 4.4

Live chat with operator analytics and reports. Canned responses, chat routing, visitor info. Part of ProProfs suite. Great reporting features.

Analytics Chat Routing Canned Responses
$10/operator/moโœ“ Free plan available
Paldesk

Paldesk

Paldesk

โ˜…โ˜…โ˜…โ˜…โ˜† 4.3

Live chat and ticketing for teams. Shared inbox, real-time monitoring, mobile apps. Simple pricing, good for small to mid-size teams.

Ticketing Shared Inbox Real-time Monitor
$17/agent/moโœ“ Free plan available
Re:amaze

Re:amaze

Re:amaze

โ˜…โ˜…โ˜…โ˜…โ˜† 4.5

Helpdesk for online businesses. Live chat, email, social media, SMS, FAQ. Strong Shopify integration. Used by 20,000+ brands.

Multi-channel Shopify Integration FAQ Builder
$29/staff/moโœ“ 14-day trial
Formilla

Formilla

Formilla

โ˜…โ˜…โ˜…โ˜…โ˜† 4.4

Live chat and in-app messaging. Real-time visitor monitoring, AI chatbots, mobile SDK. Good for SaaS and mobile apps. Affordable pricing.

In-app Messaging Mobile SDK AI Chatbots
$15/moโœ“ Free forever plan
HappyFox

HappyFox Chat

HappyFox

โ˜…โ˜…โ˜…โ˜…โ˜† 4.3

Live chat for support teams. Integrates with HappyFox helpdesk. Chat routing, canned responses, detailed analytics. Enterprise-grade support.

Helpdesk Integration Chat Routing Analytics
$29/agent/moโœ“ 14-day trial
SnapEngage

SnapEngage

SnapEngage

โ˜…โ˜…โ˜…โ˜…โ˜† 4.3

Enterprise live chat with SMS integration. Chatbots, integrations with major CRMs and helpdesks. Good for healthcare, finance, enterprise.

SMS Integration Enterprise Security CRM Integration
$16/agent/moโœ“ 15-day trial
Helpshift

Helpshift

Helpshift

โ˜…โ˜…โ˜…โ˜…โ˜† 4.4

Mobile-first customer service. In-app messaging, AI chatbots, automation. Used by Supercell, Zynga, Microsoft. Best for mobile games and apps.

Mobile-First In-app Support AI Automation
CustomEnterprise pricing
Front

Front

Front

โ˜…โ˜…โ˜…โ˜…โ˜… 4.7

Customer operations platform. Shared inbox for email, SMS, chat, social media. Collaboration tools, analytics. Used by 8,000+ companies. Great for teams.

Shared Inbox Collaboration Analytics
$19/seat/moโœ“ 7-day trial
Customerly

Customerly

Customerly

โ˜…โ˜…โ˜…โ˜…โ˜† 4.5

Customer messaging for SaaS. Live chat, marketing automation, surveys, knowledge base. Video messages. Great for product-led growth companies.

Marketing Automation Video Messages Surveys
$99/moโœ“ 14-day trial
Smooch

Smooch (Sunshine Conversations)

Zendesk

โ˜…โ˜…โ˜…โ˜…โ˜† 4.4

Messaging API platform. Build custom messaging experiences across any channel. Owned by Zendesk. For developers building conversational apps.

Messaging API Multi-channel Developer-Friendly
$0.0025/msgPay as you go
Ultimate.ai

Ultimate.ai

Ultimate

โ˜…โ˜…โ˜…โ˜…โ˜… 4.6

AI customer service automation. GPT-4 powered bots, 100+ languages, enterprise security. Automate up to 80% of support. Used by Deezer, ECCO.

GPT-4 Powered 100+ Languages Enterprise AI
CustomEnterprise pricing
Thankful

Thankful

Thankful

โ˜…โ˜…โ˜…โ˜…โ˜† 4.4

AI agent for e-commerce. Automates customer service for online stores. Deep integration with Shopify, Magento. Resolves full tickets, not just responses.

E-commerce AI Full Resolution Order Management
CustomEnterprise pricing
Genesys

Genesys DX

Genesys

โ˜…โ˜…โ˜…โ˜…โ˜† 4.3

Enterprise customer experience platform. Omnichannel contact center, AI bots, workforce management. Used by Fortune 500 companies. Comprehensive solution.

Contact Center Enterprise Scale AI-powered
CustomEnterprise pricing
Twilio Flex

Twilio Flex

Twilio

โ˜…โ˜…โ˜…โ˜…โ˜† 4.4

Programmable contact center platform. Fully customizable with APIs, omnichannel, voice, video, chat. Build your own contact center solution.

Fully Programmable Omnichannel Custom Workflows
$1/agent/hrPay as you go
MessageBird

MessageBird

MessageBird

โ˜…โ˜…โ˜…โ˜…โ˜† 4.3

Omnichannel platform with WhatsApp Business API. SMS, voice, chat, email unified. Strong API, global reach. Good for international businesses.

WhatsApp API Global SMS Omnichannel
Pay-as-you-goVolume pricing
Dixa

Dixa

Dixa

โ˜…โ˜…โ˜…โ˜…โ˜… 4.6

Conversational customer service platform. Phone, email, chat, messaging unified. Smart routing, AI automation. Used by Wise, Interflora. Great UX.

Unified Inbox Smart Routing AI Automation
$39/agent/moโœ“ 14-day trial
Gladly

Gladly

Gladly

โ˜…โ˜…โ˜…โ˜…โ˜… 4.7

People-centered customer service platform. Lifelong conversation threads (not tickets). Voice, SMS, chat, email, social. Used by Warby Parker, Crate & Barrel.

Conversation History Omnichannel Customer-Centric
$150/agent/moEnterprise
Aircall

Aircall

Aircall

โ˜…โ˜…โ˜…โ˜…โ˜† 4.3

Cloud-based phone system for support and sales. Call routing, IVR, analytics, 100+ integrations. Great for teams that handle lots of calls. Easy setup.

Cloud Phone Call Analytics CRM Integration
$30/user/moโœ“ 7-day trial
Bird

Bird (formerly MessageBird)

Bird

โ˜…โ˜…โ˜…โ˜…โ˜† 4.4

Marketing, sales, and support platform. WhatsApp Business, SMS, Email, Voice unified. Flow builder for automation. Global infrastructure.

Multi-channel Marketing Automation Global Reach
CustomVolume pricing

Quick Comparison

Platform Free Plan Starting Price Best For Channels
๐Ÿ’ฌ
ManyChat
โœ“ 1K contacts $15/mo Marketing automation IG, FB, WhatsApp, SMS
๐Ÿ’ก
Chatbase
โœ“ 20 msg/mo $19/mo Custom knowledge bots Web, Slack, WhatsApp
๐ŸŽง
Tidio
โœ“ 50 conv/mo $29/mo Ecommerce support Web, Email, IG, FB
๐Ÿ—๏ธ
Botpress
โœ“ Yes $89/mo Developers, enterprise 100+ integrations
๐Ÿ”ต
Chatfuel
โœ“ Trial $14.99/mo Meta platforms IG, FB, WhatsApp
๐Ÿ”—
UChat
โœ“ Yes $15/mo Agencies, multi-channel 10+ channels
๐Ÿค–
Rasa
โœ“ Open Source Free (OSS) Custom AI, on-premise Any (custom)

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