Marketing & Sales Bots
ManyChat
ManyChat Inc.
The #1 chatbot for Instagram, Facebook, and WhatsApp marketing. Visual flow builder, A/B testing, broadcasts, sequences. Perfect for DTC brands, coaches, and creators. 1M+ businesses use it.
Chatfuel
Chatfuel
Official Meta partner for Messenger, Instagram, and WhatsApp. Get the verified green badge on WhatsApp. Flow builder + AI. Great for ecommerce with Shopify integration.
Landbot
Landbot.io
Beautiful conversational landing pages. Turn any webpage into an interactive chat experience. No-code, gorgeous templates. Best for lead gen and qualification.
Customer Support Bots
Chatbase
Chatbase
Train a chatbot on your data in 10 minutes. Upload docs, paste URLs, or connect Notion. GPT-4, Claude, and Gemini models. Edit answers, track gaps, auto-improve.
Tidio
Tidio
Live chat + AI chatbot combo. Lyro AI handles up to 70% of customer queries automatically. Seamless human handoff. Built for Shopify, WordPress, Wix.
YourGPT
YourGPT AI
No-code AI agent builder for support, sales, and onboarding. 100+ languages, omnichannel. WhatsApp, Messenger, Instagram, Telegram, Slack. Fast setup.
Enterprise & Developer Platforms
Botpress
Botpress Inc.
Open-source chatbot platform trusted by 750K+ bots. Visual builder + code flexibility. Knowledge base training, image recognition, 100+ integrations. Active Discord community.
UChat
UChat
10+ channels from one bot. WhatsApp, Telegram, Instagram, Facebook, SMS, voice, and more. White-label available. Great for agencies. Built-in marketing + support features.
Rasa
Rasa Technologies
Open-source framework for custom conversational AI. Full control, host on-premise or private cloud. Used by Deutsche Telekom, Adobe. Requires technical expertise.
Intercom
Intercom Inc.
All-in-one customer service platform with AI chatbots, live chat, and help center. Used by 25,000+ businesses including Atlassian, Amazon. Best for product-led growth companies.
Drift
Drift
Conversational marketing and sales platform. Real-time chat, AI-powered chatbots, meeting scheduling. Used by 5,000+ companies. Best for B2B sales teams.
Zendesk Chat
Zendesk
Part of Zendesk Suite - live chat, AI chatbots, and messaging. Integrates with Zendesk Support for complete customer service. Used by 100,000+ businesses.
LiveChat
LiveChat Inc.
Simple, fast live chat with AI chatbots. 200+ integrations including Shopify, WordPress, HubSpot. Great for e-commerce and support teams. Used by 38,000+ companies.
Crisp
Crisp IM
Beautiful live chat with shared inbox, chatbots, knowledge base, and campaigns. Multi-channel messaging (email, SMS, WhatsApp). Forever free plan available.
HubSpot Chat
HubSpot
Free live chat and chatbots built into HubSpot CRM. Meeting scheduler, email capture, conversation routing. Perfect if you're already using HubSpot.
Tawk.to
Tawk.to
100% free live chat software. Unlimited agents, unlimited chats, forever free. Monitor visitors in real-time. Used by 7M+ websites. No credit card required.
Freshchat
Freshworks
Modern messaging software for sales and support teams. AI chatbots, omnichannel messaging, team inbox. Part of Freshworks suite. 60,000+ businesses.
Olark
Olark Inc.
Simple live chat for small businesses. Easy setup, real-time chat, detailed reporting. 100+ integrations. Great for teams that want simplicity.
Gorgias
Gorgias Inc.
Helpdesk built for e-commerce. Deep Shopify integration, automation, live chat, email, SMS. Used by 13,000+ merchants. Specifically designed for online stores.
Help Scout
Help Scout
Customer service platform with shared inbox, live chat (Beacon), and knowledge base. Simple, human interface. Used by 12,000+ companies. Great for growing teams.
Ada
Ada
AI-first customer service automation platform. No-code bot builder, 100+ languages, enterprise-grade. Used by Zoom, Verizon, Shopify. Best for enterprise.
Kustomer
Kustomer
CRM-powered customer service platform. Unified customer view, omnichannel, AI assistance. Owned by Meta. Best for brands needing deep CRM.
JivoChat
JivoChat
All-in-one business messenger. Live chat, phone, email, social media in one app. CRM included. Used by 290,000+ businesses. Forever free plan.
Acquire
Acquire
Digital customer engagement platform. Live chat, co-browsing, video/voice calls, chatbots. Unified platform for complex support. Enterprise-grade.
Userlike
Userlike
German live chat & messaging platform. GDPR-compliant, website messenger, WhatsApp Business integration. Great for EU companies. 1M+ chats daily.
Chatra
Chatra
Simple live chat with bots. Offline messaging, typing insights, targeted chats. Clean interface, easy setup. Great for small teams and freelancers.
Comm100
Comm100
Enterprise omnichannel platform. Live chat, ticketing, bots, knowledge base. Used by government, education, enterprise. Strong security & compliance.
LiveAgent
QualityUnit
All-in-one help desk. Live chat, ticketing, call center, knowledge base. 200+ integrations. Used by BMW, Huawei, Forbes. Great value for money.
Zoho SalesIQ
Zoho
Live chat for sales and support. Visitor tracking, lead scoring, chatbots. Integrates with Zoho CRM. Part of Zoho ecosystem. Free for 2 operators.
Smartsupp
Smartsupp
Live chat with video recordings. See what visitors do on your site, chat with them, convert more. Used by 100,000+ websites. Unique video recording feature.
Pure Chat
Pure Chat
Simple live chat for small businesses. Unlimited chats, mobile apps, customizable widget. Forever free for 3 users. No complex features, just chat.
Respond.io
Respond.io
Omnichannel messaging platform. WhatsApp Business API, Instagram, Telegram, LINE, all in one inbox. Best for messaging-first support.
ClickDesk
ClickDesk
Live support with voice & video chat. Social media integration, helpdesk, knowledge base. Affordable pricing. Good for agencies and support teams.
ProProfs Chat
ProProfs
Live chat with operator analytics and reports. Canned responses, chat routing, visitor info. Part of ProProfs suite. Great reporting features.
Paldesk
Paldesk
Live chat and ticketing for teams. Shared inbox, real-time monitoring, mobile apps. Simple pricing, good for small to mid-size teams.
Re:amaze
Re:amaze
Helpdesk for online businesses. Live chat, email, social media, SMS, FAQ. Strong Shopify integration. Used by 20,000+ brands.
Formilla
Formilla
Live chat and in-app messaging. Real-time visitor monitoring, AI chatbots, mobile SDK. Good for SaaS and mobile apps. Affordable pricing.
HappyFox Chat
HappyFox
Live chat for support teams. Integrates with HappyFox helpdesk. Chat routing, canned responses, detailed analytics. Enterprise-grade support.
SnapEngage
SnapEngage
Enterprise live chat with SMS integration. Chatbots, integrations with major CRMs and helpdesks. Good for healthcare, finance, enterprise.
Helpshift
Helpshift
Mobile-first customer service. In-app messaging, AI chatbots, automation. Used by Supercell, Zynga, Microsoft. Best for mobile games and apps.
Front
Front
Customer operations platform. Shared inbox for email, SMS, chat, social media. Collaboration tools, analytics. Used by 8,000+ companies. Great for teams.
Customerly
Customerly
Customer messaging for SaaS. Live chat, marketing automation, surveys, knowledge base. Video messages. Great for product-led growth companies.
Smooch (Sunshine Conversations)
Zendesk
Messaging API platform. Build custom messaging experiences across any channel. Owned by Zendesk. For developers building conversational apps.
Ultimate.ai
Ultimate
AI customer service automation. GPT-4 powered bots, 100+ languages, enterprise security. Automate up to 80% of support. Used by Deezer, ECCO.
Thankful
Thankful
AI agent for e-commerce. Automates customer service for online stores. Deep integration with Shopify, Magento. Resolves full tickets, not just responses.
Genesys DX
Genesys
Enterprise customer experience platform. Omnichannel contact center, AI bots, workforce management. Used by Fortune 500 companies. Comprehensive solution.
Twilio Flex
Twilio
Programmable contact center platform. Fully customizable with APIs, omnichannel, voice, video, chat. Build your own contact center solution.
MessageBird
MessageBird
Omnichannel platform with WhatsApp Business API. SMS, voice, chat, email unified. Strong API, global reach. Good for international businesses.
Dixa
Dixa
Conversational customer service platform. Phone, email, chat, messaging unified. Smart routing, AI automation. Used by Wise, Interflora. Great UX.
Gladly
Gladly
People-centered customer service platform. Lifelong conversation threads (not tickets). Voice, SMS, chat, email, social. Used by Warby Parker, Crate & Barrel.
Aircall
Aircall
Cloud-based phone system for support and sales. Call routing, IVR, analytics, 100+ integrations. Great for teams that handle lots of calls. Easy setup.
Bird (formerly MessageBird)
Bird
Marketing, sales, and support platform. WhatsApp Business, SMS, Email, Voice unified. Flow builder for automation. Global infrastructure.
Quick Comparison
| Platform | Free Plan | Starting Price | Best For | Channels |
|---|---|---|---|---|
ManyChat |
โ 1K contacts | $15/mo | Marketing automation | IG, FB, WhatsApp, SMS |
Chatbase |
โ 20 msg/mo | $19/mo | Custom knowledge bots | Web, Slack, WhatsApp |
Tidio |
โ 50 conv/mo | $29/mo | Ecommerce support | Web, Email, IG, FB |
Botpress |
โ Yes | $89/mo | Developers, enterprise | 100+ integrations |
Chatfuel |
โ Trial | $14.99/mo | Meta platforms | IG, FB, WhatsApp |
UChat |
โ Yes | $15/mo | Agencies, multi-channel | 10+ channels |
Rasa |
โ Open Source | Free (OSS) | Custom AI, on-premise | Any (custom) |
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